Privacy Policy

Information We Collect

• Account Information: Username, password, Discord ID, Steam ID, profile details (such as profile picture and banner).
• User Activity: Community Hub uploads, job submissions, event participation, profile updates.
• Communication Data: Feedback and support requests submitted are sent to staff via Discord webhooks and may be stored in the Drivers Hub database.
• Session Data: Login sessions, session tokens, IP addresses, timestamps.
• Usage Data: Site usage statistics and analytics (analytics.spidermax89.com), cookies for authentication.

How We Use Information

• To provide access to and maintain the Drivers Hub and its features.
• To manage user roles, events and jobs.
• To communicate updates, notifications and responses to requests.
• To monitor safety, prevent unauthorised access, and audit user actions.
• To analyse site usage and improve the user experience.
• To display user-submitted media and content on the Community Hub.

Data Sharing & Disclosure

• We do not sell your personal information.
• We may share information with service providers (e.g., Discord, Steam, Cloudflare) to enable platform functionality and media delivery.
• We may disclose information as required by law, or to protect user safety and platform integrity.
• Staff members with relevant permissions may access user data for management and support purposes.

Data Storage & Security

• Data and uploaded media are stored using secure databases and cloud storage providers (such as MongoDB Atlas and Cloudflare R2), protected by industry-standard measures.
• Passwords are hashed and never stored in plain text.
• Session tokens are generated and managed securely.
• Audit logs and regular reviews help maintain platform integrity and security.

Your Rights

• You may access, update, or delete your personal information upon request.
• You can request deletion of your account and associated data.
• You can adjust notification and integration preferences in your settings.
• You may submit feedback or concerns regarding privacy at any time.

Third-Party Links

The Drivers Hub may link to external services or websites. We are not responsible for the privacy practices of these third parties.

Changes to This Policy

We may update this Privacy Policy from time to time. It's your responsibility to review this page periodically for any changes. Continued use of the Drivers Hub after changes indicates your acceptance of the updated policy.

Contact Us

If you have any questions or concerns about this Privacy Policy, please contact us in one of the following ways:

• Contact Page: goldenphoenixexpressvtc.com/contact
• Discord: discord.gg/gpe
• Email: [email protected]